Clinic
$99
per month, single location
One clinic, one inbox, the channels your patients already use.
- Instagram, WhatsApp and Messenger
- Knowledge base with source-traced answers
- Human handoff rules
- Live staff dashboard
- Email support
Pricing
Priced for what you actually run.
Two published prices and one that genuinely depends on your estate. A single clinic and a small group can see the figure here; a hospital with departments cannot be priced honestly from a web page.
Group
Recommended$179
per month, multi-location
Several branches under one brand, each with its own knowledge and staff.
- Everything in Clinic
- Per-branch knowledge and routing
- Clinicea two-way sync
- Shared reporting across locations
- Priority support
Hospital
Custom
enterprise
Departments, volume, and the review process your compliance team expects.
- Everything in Group
- Department-level routing and knowledge
- SSO and audit export
- Data residency selection
- Named implementation engineer
Why the third plan is quoted
A single clinic and a small group are predictable enough to price openly, so we do. A hospital is not: departments, message volume and the systems we have to integrate with move the figure by more than the subscription itself, and publishing a number for that would only mean one that changes on the first call.
So for a hospital the demo does the work. We walk through your channels and your knowledge base, and you leave with a written quote — a fixed figure, what is included, and what would change it. No number is invented here to be renegotiated later.
Questions
The ones that come up first.
Mostly about limits — what the agent will not do, and where your data sits.
No, and it is built not to. Clinical questions — diagnosis, dosage, reactions, complications — trigger a handoff to your staff. The agent handles information your clinic has already approved in writing: what a treatment involves, how to prepare for it, aftercare, pricing, availability and clinic policy. The line sits in the same place in a dermatology inbox, a dental practice, a fertility clinic or a multi-branch group — what changes is which topics your own staff mark as clinical.
It says so and offers to pass the question to your team. It does not improvise. Every reply it does send can be traced back to the knowledge card that produced it.
Two to six weeks, and the variable is not the software. It is how much of your treatment, pricing and aftercare material already exists in reviewed written form — a clinic with a documented catalogue moves fast, one starting from scratch spends the first weeks writing. We do that alongside your team rather than for you.
Clinicea is supported today for appointments, treatment catalogue and patient records. Other systems are added case by case — tell us what you run and we will be straight with you about the timeline.
Into your own Orbyl deployment, in a region agreed with you. Patient conversations are not used to train models. Retention windows are configurable, and export and deletion are available on request.
At any point, from the same thread. When a human steps in, the agent stands down until it is handed back.
Something not answered here? Ask us on the contact form and we will answer plainly.
Get the number in writing.
Thirty minutes on your channels, your systems and your volume — and a quote you can take to whoever signs it.