Clinic
Custom
single location
One clinic, one inbox, the channels your patients already use.
- Instagram, WhatsApp and Messenger
- Knowledge base with source-traced answers
- Human handoff rules
- Live staff dashboard
- Email support
Pricing
Priced for what you actually run.
Three shapes of deployment, from a single clinic to a hospital with departments. What each one costs depends on your setup, so we quote it rather than publish a number we would have to walk back.
Group
RecommendedCustom
multi-location
Several branches under one brand, each with its own knowledge and staff.
- Everything in Clinic
- Per-branch knowledge and routing
- Clinicea two-way sync
- Shared reporting across locations
- Priority support
Hospital
Custom
enterprise
Departments, volume, and the review process your compliance team expects.
- Everything in Group
- Department-level routing and knowledge
- SSO and audit export
- Data residency selection
- Named implementation engineer
Why every plan says custom
Price follows three things: how many locations you run, how many patient conversations you handle a month, and which systems we have to integrate with. A clinic answering a few hundred DMs is not a hospital routing across departments, and pretending otherwise would only mean a number that changes on the first call.
So the demo does the work. We walk through your channels and your knowledge base, and you leave with a written quote — a fixed figure, what is included, and what would change it. No number is invented here to be renegotiated later.
Questions
The ones that come up first.
Mostly about limits — what the agent will not do, and where your data sits.
No, and it is built not to. Clinical questions — diagnosis, dosage, reactions, complications — trigger a handoff to your staff. The agent handles information your clinic has already approved in writing: treatments, preparation, aftercare, pricing, availability and policy.
It says so and offers to pass the question to your team. It does not improvise. Every reply it does send can be traced back to the knowledge card that produced it.
Most clinics are live within two weeks. The bulk of that is assembling and reviewing your knowledge base, which we do alongside your team rather than for you.
Clinicea is supported today for appointments, treatment catalogue and patient records. Other systems are added case by case — tell us what you run and we will be straight with you about the timeline.
Into your own Orbyl deployment, in a region agreed with you. Patient conversations are not used to train models. Retention windows are configurable, and export and deletion are available on request.
At any point, from the same thread. When a human steps in, the agent stands down until it is handed back.
Something not answered here? Ask us on the contact form and we will answer plainly.
Get the number in writing.
Thirty minutes on your channels, your systems and your volume — and a quote you can take to whoever signs it.