Little to disclose, on purpose.

This website

This site sets no cookies, runs no analytics and loads no trackers. Pages are static; nothing you do here is recorded by us.

The contact form sends what you type — your name, work email, clinic and message — to our own inbox by email. Nothing is stored in a database, no profile is built, and you are not added to any list; the enquiry lives in that email thread for as long as the conversation is useful to us both, and we delete it on request. If delivery fails, the form falls back to opening a draft in your own email app instead. Either way, please keep patient details out of it.

The Orbyl product

The Orbyl service — the agent that answers patient messages for clinics — handles patient conversations on behalf of the clinics that deploy it. That processing is governed by the written agreement between Orbyl and each clinic, not by this page: the clinic remains the controller of its patients' data, and Orbyl processes it only as that agreement instructs.

Within the product: patient conversations are not used to train models, deployments live in a region agreed with the clinic and data stays inside it, retention windows are configurable per clinic, and export and deletion are available on request.

Questions

If you want to know what we hold that relates to you — as a website visitor, a clinic, or a patient of a clinic that uses Orbyl — write to hi@orbyl.ai and we will answer plainly. Patients should contact their clinic first, since the clinic controls their data, but we will always help route the request.