Where patients already write to you.
Orbyl connects to the channels clinics across MENA already run — where patients live in Instagram DMs and WhatsApp — and to the practice system your front desk already books in. Nothing new for patients to install, and no second calendar for your staff to keep in step.
01 — Channels
The inboxes your patients are already in.
Each channel keeps its own quirks — comments, story replies, click-to-message ads — and all of them land in the same queue.
Instagram
DMs, comments and story replies
WhatsApp
Business API conversations
Messenger
Page inbox and click-to-message ads
02 — Healthcare systems
Booked in the system your front desk already uses.
Appointments, treatment catalogue and patient records stay in one place. If your system is not here yet, tell us what you run.
Clinicea
Patient records, appointment slots and treatment catalogue stay in sync both ways.
More providers — talk to us
Other practice management systems are added case by case. Tell us what you run and we will be straight with you about the timeline.
03 — Security
What happens to the data once it is connected.
Connecting an inbox to an AI agent moves patient conversations. These are the controls that come with that.
Access control
Role-scoped staff accounts. Front desk, clinical and admin each see only what they need.
Data residency
Deployment region is chosen with you — with in-region options across MENA — and patient data stays inside it.
Encryption
Encrypted in transit and at rest, with credentials held in a managed secret store.
Retention
Conversation retention windows are configurable per clinic, with export and deletion on request.
Your compliance team will want the specifics for your jurisdiction and deployment. Ask us and we will walk through them with you rather than point at a badge.
Tell us what you run.
Bring your channels and your practice system. We will tell you what connects today and what does not.